At RideCharm, we understand that when you order premium equestrian equipment, you want it delivered promptly and securely to your stable, training facility, or competition venue. Our delivery services are designed with the same care and attention to detail that goes into selecting every product in our collection.

Global Shipping with Care

Headquartered in Albuquerque but serving riders worldwide (excluding some Asian and remote regions), we’ve partnered with top-tier logistics providers to ensure your horse gear arrives in perfect condition, whether you’re across town or across oceans.

Your Delivery Options

Standard Shipping $12.95
  • Carriers: DHL or FedEx for reliable, trackable service
  • Processing Time: 1-2 business days
  • Delivery Window: 10-15 days after dispatch
  • Ideal for: Competitive riders needing gear before events or trainers stocking up on essentials
Free Shipping Orders over $50
  • Carrier: EMS for cost-effective delivery
  • Processing Time: 1-2 business days
  • Delivery Window: 15-25 days after dispatch
  • Ideal for: Non-urgent orders, bulk purchases of saddle pads, grooming supplies, or seasonal items

From Our Warehouse to Your Stable

Every RideCharm shipment is carefully packed by our equestrian-savvy team who understand the importance of:

  • Protective Packaging: Special care for delicate items like bits and therapeutic saddle pads
  • Weather-Resistant Materials: Important for shipments going to barns or outdoor facilities
  • Clear Labeling: Easy identification of contents for busy stable managers

Hassle-Free Returns

We stand behind our products with a 15-day return policy from delivery date. If any equipment doesn’t meet your horse’s needs, simply contact our customer care team at [email protected] to initiate your return.

Why Riders Trust Our Delivery

Just as our horse-first philosophy guides our product selection, it informs our shipping practices:

  • Transparent Tracking: Real-time updates so you know exactly when your new training gear will arrive
  • Competition-Ready Timing: Order cutoff reminders before major events
  • Dedicated Support: Equestrian-knowledgeable staff to address any delivery concerns

Whether you’re preparing for dressage season with our premium saddle pads, upgrading your bit collection, or stocking up on hoof care essentials, RideCharm delivers more than products – we deliver peace of mind for you and comfort for your horse.

Note: Delivery times may vary slightly during peak seasons or due to customs processing. Some remote locations may require additional shipping time.